Laboratory Notices

Our genomics testing is currently on hold. We are unable to test any new or pending buccal swab samples at this time. Our testing equipment requires a replacement part and is temporarily out of service.

We do not have a specific date for when testing will resume. We are storing all pending and newly received samples, and will release results once the equipment is opperational, provided the samples remain within their expiration limits.

Please do not send buccal swab collections at this time. For active orders that include genomic add-ons, we will process and report available results to prevent delays.

Affected Profiles:

• DetoxiGenomic Profile
• A la carte SNPs
• Genomic add-ons for NutrEval, Metabolomix+, Essential Estrogens, Endo+, and Methylation Panel
• Methylation Genomics

Effective over the coming weeks, we are streamlining the urine sample collection process for our Comprehensive Urine Elements Profile and Toxic Elements Clearance Profiles.

The multiple large orange collection jugs that were previously sent out automatically will no longer be included. Instead, a First Morning Void urine sample can be collected using any sterile container. For specific cases where larger volume collection is required, these orange jugs can still be requested through Client Services or your Sales Representative.

Important updates are being made to our SIBO specimen collection pack.

• Over the coming weeks, the SIBO collection pack will begin shipping with an extra tube to improve viability of the baseline collection.
• With the addition of the extra tube, the collection instructions have been revised to further enhance the patient experience and support a successful collection.
• Starting Monday, July 26, US clients must order collection packs using drop ship delivery to patients. Paper requisitions will not be included with these orders. At this time this does not apply to UK, International, and Canada SIBO Users.
• Existing SIBO collection packs can still be used and returned to our lab.

We appreciate your cooperation and partnership in delivering exceptional healthcare. For any questions or further assistance, please contact your sales representative.

We are improving our test menu and want to update you on a change. Starting Monday, 1st May, 2023 the Comprehensive Adrenal Stress profile will be ordered, reported, and invoiced as the Adrenal Stress Profile (ASP) with SIgA add-on.

• The reported data, pricing, and available add-ons remain the same.
• Existing collection packs for the Comprehensive ASP can still be used.

Please contact your sales representative or call client services at +44 (0)20 8336 7750 with any questions. Explore the test menu online at www.gdx.net/uk.