The quickest way to both order and activate collection packs in one easy step is to drop ship. We'll send collection materials directly to your patient and you're done!
After receiving in-office collection packs, return to myGDX to activate each pack and authorize specific test orders, then provide to a patient to complete.
Want to complete in half the time?
Consider Drop Ship to Patient
Activating a collection pack connects your order for testing, and specimen, payment, and patient details to a unique ID assigned to each pack.
Healthcare providers begin activation by providing specific test orders and patients complete it with their signature and collection details.
At-a-Glance
Drop ship to patients OR activate an in-office collection pack by submitting test orders online before providing to patients.
Specimen labels include the unique ID used for activation and must remain with the collection pack they are shipped with.
The patient's date of birth and the date of collection must be included on each specimen returned to Genova.
Complete the form and our team will reach out to answer your questions and walk you through the process.
Only licensed healthcare providers may order testing from Genova Diagnostics.
Patients looking for help can learn more here.